Privacy Policy

Pure Power Studios – Privacy Policy

At Pure Power Studios we are committed to keeping your personal data safe and secure.

This policy sets out to detail the purpose for which we collect and process your personal data, who we share it with and what rights you have in relation to that data.

This privacy policy does not apply to any information collected by third parties, for example when booking sessions, setting up Direct Debits, card or online payment.

What is Personal Data?

Personal data means any information or pieces of information that could identify you either directly (eg. name) or indirectly (eg. health information from our PAR-Q form)

What type of information is collected?

We collect a variety of information from you including: name, email address, phone number and basic health information (collected from our PAR-Q form)

We collect this information when you have trial session at the studio and fill out a PAR-Q form, and from when you fill out your customer profile on TeamUp (our booking service)

Why we collect this information

We collect this information to provide you with access to our services (booking sessions), to contact you in case of an unprecedented emergency or, if you have consented, to send you our marketing emails.

Email compliancy

Your email correspondence with us is kept securely and can only be accessed by authorised personnel at Pure Power Studios, on a “need to know” basis. Any email correspondence is kept for a period of 24 months before being deleted from our systems. You are able to view all email correspondence and, if desired request this correspondence is deleted, at any time.

You will only received our marketing emails if you have explicitly consented to receive these. Your marketing preferences can be changed at any time.

Who has access to your information?

Under no circumstances do we sell any of your personal data to third parties, this includes for marketing purposes.

Your information may be disclosed to third-party providers and services working on our behalf, for example to deliver emails, newsletters and book sessions. These providers only have access to the information necessary to deliver the service we hire them to provide.

Data processing agreements are in place for all of our third-party providers to ensure they do their utmost to keep your information safe and secure.

Payment details are processed by a third party provider who specialise in securely capturing and processing this kind of information. This information is not stored on any of our systems or networks.

Legal and safety reasons

We may disclose your information if require by law, legal subpoena or warrant.

Technical data protection

Pure Power Studios implement reasonable technical and organisational measures to protect your data against loss or abuse. Your data is stored securely by us at all times.

Rights

You have the right to access your personal data at any point to ascertain the information we hold on you. If your data is incorrect you have the right to have it rectified or upon request you have the right to have your data removed from our systems, in part or in full.

You can change any part of the data we hold on you at anytime.

Your personal data will be deleted should you not attend the studio in a 48 month period.

How you can contact us

Should you wish to contact us about any part of this privacy policy, or to request amendment or deletion of personal data then please email us at [email protected]